FAQs

Is the Nourishing Hair Elixir Oil suitable for all hair types?

Yes. Our Nourishing Hair Elixir Oil is made suitable for all hair types, although the method of application may differ (*refer to our "3 effective ways to apply our Nourishing Hair Elixir Oil" blog).

Does the Nourishing Hair Elixir Oil contain any harsh chemicals?

No. Our Nourishing Hair Elixir Oil is free from all the nasties such as parabens, sulfates, synthetic fragrances and is 100% vegan and cruelty free, ensuring the best quality and safety for you and your hair!

Is it safe to use the Nourishing Hair Elixir Oil for those with colour treated, permed and or sensitive scalps?

Yes. Our Nourishing Hair Elixir Oil is safe to use for our vulnerable users as have sourced high quality, naturally derived ingredients making it a gentle potion. However, we do recommend doing a patch test first to ensure no adverse reactions takes place.

What is your delivery process?

Orders placed between Monday to Friday before 1pm are processed and shipped within 24 hours.

Standard Delivery (2-5 working days) £3.50

Express Delivery (1-2 working days) £6.00

Free Standard Delivery for orders over £50

We currently only ship to UK Mainland addresses and do not ship to P.O. boxes.

What is your return policy?

We are happy to accept returns placed within 14 days upon delivery of your order with the product being in its original form and unopened.

Customers are responsible for return shipping costs and we require that all returns are sent by a tracking method to avoid any packages getting lost in transit.

Unfortunately, we are not responsible for any lost goods, wrong shipping address nor do we refund any shipping costs.

Is the Nourishing Hair Elixir Oil suitable for pregnant women?

Congratulations on your newest addition to the family! Despite the fact our Nourishing Hair Elixir Oil is finely crafted using natural ingredients and has undergone clinical testing, we advise you to consult with your doctor before use.